Frequently Asked Questions
Everything you need to know about shopping the latest trends at Ashley Stewart.
What is the return policy for Ashley Stewart orders?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of the original purchase date. Please note that final sale items and intimate apparel are not eligible for return.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery status.
Does Ashley Stewart offer international shipping?
Yes, we ship to many countries worldwide via our international shipping partner. Shipping costs, duties, and taxes will be calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal and buy-now-pay-later services like Klarna.
How do I determine my correct size?
We provide a comprehensive size chart on every product page to help you find the perfect fit. Our collections are specifically designed to celebrate curves, ranging from sizes 10 to 36.
Can I use an Ashley Stewart gift card online?
Absolutely. You can redeem both physical and e-gift cards during the checkout process by entering the card number and PIN in the payment section.